Giantex lounge chair recalled after customer’s finger was amputated; CPSC warns of amputation hazard in model NP10025NY
A Giantex blue outdoor lounge chair, model NP10025NY, has been recalled nationwide after a customer’s finger was amputated while adjusting the backrest; the CPSC warns of an amputation hazard — owners should stop using it and seek refunds.
Key takeaways
- Product: Giantex outdoor lounge chair, blue, model NP10025NY.
- Risk: Amputation hazard — fingers can be caught in the backrest’s adjustable locking mechanism.
- Action: Stop using the chair immediately and contact Giantex for a full refund; options include prepaid return or documented destruction.
- Recall scope: About 1,155 units sold online at Amazon.com and Giantex.com (Aug 2023–Oct 2025).
What product is being recalled and why
The recall covers Giantex outdoor lounge chairs that are blue and measure about 76 inches long, 23 inches wide and 13 inches high, featuring a five‑position adjustable locking system. The backrest adjusts from about 13.5 inches to 26.5 inches high. The model number NP10025NY is printed on the front and side of the product packaging; the chairs were manufactured in China.
The U.S. Consumer Product Safety Commission determined the chairs present an amputation hazard because consumers can place fingers in a pinch point when adjusting the backrest. Giantex reported one confirmed incident in which a consumer’s finger was amputated, prompting this recall. For the official agency notice, see the CPSC recall notice.
Where and when the chairs were sold
Recalled chairs were sold online at Amazon.com and directly from Giantex’s website between August 2023 and October 2025. Prices ranged from $75 to $90. The recall is nationwide in the United States; consumers should match color, dimensions and model number NP10025NY before assuming a chair is affected.
What consumers are being asked to do
Immediately stop using any affected chair to avoid further injury. Giantex and the CPSC instruct owners to contact Giantex for a full refund. Giantex will provide one of two remedies:
- A prepaid return package so the chair can be shipped back; or
- Instructions to destroy the chair and provide photographic proof of destruction to receive the refund (detach the headrest pillow and cut the fabric so the chair cannot be used again).
How to contact Giantex
Giantex established a recall line and an online claim process. Consumers should have order information, photos (if destruction is requested), and the model number NP10025NY ready when making a claim.
- Toll‑free phone: 844‑242‑1885 (available 24/7)
- Email: support@giantex.com
- Online: Visit the Giantex website and click “RECALL INFORMATION” or the product recall notice page.
For official recall instructions and details, consult the CPSC recall notice.
Regulatory context and scope
The recall was announced by the CPSC, which enforces consumer product safety in the United States. The agency assigned recall number 26-512 and published the notice on May 28, 2026. The action applies only to the described Giantex model and color; no other Giantex products are included. The relatively small recall — about 1,155 units — suggests a limited production run or distribution for this chair.
Investigative questions about design and supply
The incident raises design and oversight questions: how did the adjustable locking mechanism create a pinch point capable of amputating a finger, and were adequate design safeguards or warnings missing? The chairs’ country of manufacture — China — is noted in the CPSC notice and may prompt scrutiny of supply‑chain quality control and pre‑market testing. Safety advocates and regulators may investigate manufacturer testing, assembly, and labeling practices to determine root causes.
Media coverage and public response
National outlets summarized the CPSC notice and emphasized the amputation risk. Coverage included reports from major outlets; see Fox Business coverage and an NBC affiliate report. The CPSC recall page remains the primary source for procedures and details: CPSC recall notice.
“Stop using the recalled chairs immediately,” the CPSC and Giantex instruct, and owners should contact Giantex to arrange refunds or returns.
Implications for Redding, California
Economic and consumer impact
Redding residents who purchased outdoor furniture online from Amazon or Giantex between August 2023 and October 2025 should check orders for model NP10025NY. While the recall covers roughly 1,155 chairs nationwide, individual owners in Redding could be affected. Sellers in local secondhand markets should inspect items and warn buyers about any recalled products to prevent accidental injuries and liability.
Public safety and health services
Emergency responders in Redding may rarely encounter product‑design injuries like amputations, but the recall underscores the importance of documenting product involvement in serious injuries and reporting incidents to the CPSC. Anyone in Redding who sustained a similar injury should seek immediate medical care and file a report with the CPSC.
Local commerce and consumer trust
The recall could influence online shopping habits in Redding, prompting some residents to prefer vetted local suppliers for large outdoor items. Conservative readers who value durability and accountability may view this incident as reinforcing the case for buying from trusted makers with clear U.S.-based warranties and better safety guarantees.
What Redding residents should do now
- Check your orders: Look for purchases from Amazon or Giantex between August 2023 and October 2025 and verify the model number NP10025NY.
- Stop using the chair: If you own a recalled unit, discontinue use immediately and place it out of reach of children.
- Contact Giantex: Call 844‑242‑1885 or email support@giantex.com to arrange a refund; prepare order details and photos if required.
- If injured: Seek immediate medical care and report the incident to the CPSC so investigators can track product harms.
Sources and further reading
- U.S. Consumer Product Safety Commission recall: Giantex Recalls Lounge Chairs Due to Amputation Hazard (Recall 26-512, May 28, 2026)
- Fox Business coverage: Lounge sold on Amazon recalled after customer’s finger amputated
- NBC affiliate coverage: Giantex lounge chair recall warns buyers after finger injury
If you believe you own the recalled Giantex lounge chair (model NP10025NY), follow the CPSC and Giantex instructions without delay to claim your refund and prevent further risk.
